Beauty Care Choices, Inc - Shasta Lake, California

Karly B.

100% Recommend Beauty Care Choices. This was my first purchase with this company. I won't go into major long details, but there was a slight issue with my product (that was not Beauty Care Choices fault; it had to do with the product that was provided by the vendor/creator of the product). I reached out to Beauty Care Choices by phone, and immediately was able to speak with a representative (without a long wait or automated responses, which I know can be unavoidable for some companies, but it was so nice to not have that experience with Beauty Care Choices). Karina immediately took my call, and she could not have been nicer, more helpful, and more understanding - she was truly wonderful and resolved my issues without any trouble. I am honestly so impressed with Karina's kind customer service, and the companies "customer care" policies. This experience won me over as a customer, and even though this particular product did not work out for me - they have gained a new loyal customer right here. I highly recommend Beauty Care Choices - wonderful company and staff.

Rebecca G.

I live in Georgia and ordered Pravana Shampoo and Conditioner from them as Ulta no longer sells it and Amazon was sold out. I was a little nervous ordering from them but the exact produced arrived, I packaged absolutely perfect with no issues. Would order again! Oh and fair prices too.

K. J.

I happen to come across Beauty Care Choices online when my usual store that carries Paul Mitchell products was out of stock frequently. BCC has an amazing selection of products. They ship out quickly, and everything I've ordered was packaged well. They are my new go to, very happy!

Lisa Y.

I use purology shampoo and conditioner and it's very expensive. But it's great for my hair! BCC has the best price. I've ordered from them several times.

Mama B.

I ordered 4 cans of KMS Texture spray and after using the first 2, when I went to use the 3rd bottle, the sprayer is not working and nothing comes out! Tried the 4th one, same thing! So half the products I ordered and paid for are useless!! By the time I got around to these last 2 cans, customer service informed me it’s too late for replacements. They said I should have tried all 4 products when I got them. Who does that!!!! Will not buy from them again!

Pearl S.

Beauty Care Choices is tops! Their products meets all expectations, and returns are done in a hassle free and timely manner. They will continue to be my go to place for ordering like they have always been for years.

Marilyn

I have ordered products online twice now from the east coast and both times they have arrived in 2 days! Very well packaged with care. I have been hooked on one brand of hair care products for about 15 years and it's been harder and harder to find, but now I'm all set with Beauty Care Choices! Thank you for your availability of products, prices, packaging, and fast shipping! One of your new loyal customers.

Robbin R.

With this letter I would hereby like to compliment one of your employees, Brooke for the excellent service she provided me the last few days. The product I ordered was discontinued by the manufacturer.

I have always been pleased with the service I receive from Beauty Care Choices. Hence, Brooke’s professionalism and enthusiasm to get to the root of the issue promptly exceeded my expectations. She recommended another product when asked. She truly cared about helping me find an alternative.

This type of professionalism and commitment to the highest level of customer’s satisfaction has to be acknowledged. Having in mind such a pleasant experience with Beauty Care Choice it would be my pleasure to continue ordering all my beauty products from this company. They are the best!