Gallinas - Sylmar, California

Erik Nersisyan

I had an excellent experience with this distribution company for my e-commerce business. Their service was nothing short of outstanding. From the moment I placed my order to the prompt delivery, I was impressed with their efficiency and professionalism. The packaging was secure and ensured the products arrived in perfect condition.

What truly sets this company apart is their customer service. Whenever I had a question or needed assistance, their support team was readily available and extremely helpful. They went above and beyond to address my concerns and ensure my satisfaction.

I appreciate the reliability and consistency of their distribution services. They have become a trusted partner for my e-commerce operations, and I highly recommend them to anyone in need of reliable and efficient distribution services. This company has certainly earned my trust and loyalty.

Irvin Hunt

Empire Distributors DONT DO Business with:
Empire Distributors will FBA possibly old, possibly stolen, possibly counterfeit items (they wont say where they got items) to Amazon and get you deactivated. They will not verify what they sent, offer no authorizations that they have permission to sell brand products. Only answer I got was basically "We will not give information or help you in anyway" We got your money, you saw the disclaimers on the invoice so, screw you. Dont do business with them.
You are the same company that sold the items.
Nice try to use different name (why are you answering if not you). Even after selling bad goods you still send a dig at the end that we need professional help. To hell with you and your company. DO NOT USE these shysters

Seems to be chasing me around internet with canned replies but no matter. I can do this for years. Blah Blah, The long and short of it is, there are many distributors that WILL send you a document to verify they have permission to sell a brand item. These guys wont. Find another distributor if you value your money and reputation as a reseller.

Update: this place is still not be fooled with. You have been warned.

Ani Nikoghosyan

I can't say enough good things about this distribution company. They've proven themselves to be the perfect combination of trustworthy, fast, and affordable.

First and foremost, their trustworthiness is unmatched. I never have to worry about the security of my shipments or the accuracy of my orders. They've consistently demonstrated a commitment to transparency and reliability, which is essential for my business.

Their speed is equally impressive. Orders are processed and delivered with remarkable efficiency. Even with their swift service, they don't compromise on the quality of packaging or the condition of the items upon arrival.

And let's not forget about affordability. Their rates are incredibly competitive, making it easier for my business to maintain healthy profit margins without compromising on service quality.

Overall, this distribution company is a gem in the industry. They've earned my trust, saved me time, and helped my business thrive by being trustworthy, fast, and affordable. I highly recommend their services to anyone in need of top-notch distribution solutions.

Michael L

WARNING!!!! Stay far away from Empire Distribution. If you buy from this company and sell on Amazon, Amazon will find out and your seller account WILL get deactivated. As I was told by seller support, Amazon has flagged/blacklisted Empire Distribution. Other businesses related to the industry are very aware of Empire Distribution and believe that they are flagged/blacklisted by Amazon due to the fact that it is suspected that they get their inventory through illegitimate means. This may be part of the reason why, if Amazon requests documentation from a product that you purchased from Empire Distribution, Empire Distribution will ignore your request and simply point you to their “Terms and Conditions”. Empire Distribution heavily promotes their inventory to 3rd party Amazon sellers as evidenced by the fact that they include the Amazon link in their listings, of the products that they have available for purchase. Empire Distribution is very aware of how Amazon operates and Empire Distribution knows that Amazon routinely asks for invoices or other documents that verify product authenticity or establish the validity of a supplier. Unlike Empire Distribution, Amazon appreciates their customers and Amazon displays this by making sure their customers are purchasing products that are authentic, legitimate, and safe. However, as stated in their Terms and Conditions, which they conveniently direct you to after they have gotten your money, they will not supply you with any additional documentation, even if it means the suspension of your Amazon seller account and your funds in your Amazon seller account being forfeited.

The first and biggest red flag should be that this company does not answer the phone at all. All communication is done through Telegram App. No legitimate supplier/wholesaler/distributor conducts business like that. Building and establishing relationships with your customers is a big part of this industry. Most successful, legitimate businesses understand this concept. Any other supplier/distributor that I have purchased from, welcomed phone calls, especially if there was a problem/concern related to a product that I purchased from them. Not Empire Distribution. Conducting 100% of your business with your customers, through electronic communications is a clear sign that they do not value you as a customer and do not stand behind the products they sell. But, they will tell you that they do value the relationships with their SUPPLIERS and are committed to maintaining trust, integrity, and privacy of THOSE relationships which is why they cannot give you any other documentation requested by Amazon, other than a general invoice.

I was a seller on Amazon for almost 5 years and never had a single issue with my seller account. I had hundreds of reviews and had a 4.9 rating. I purchased a product from Empire and within one week of listing that ASIN, my seller account was deactivated. Amazon requested documentation in reference to that specific ASIN. I explained the situation to Empire and asked if they could provide me with additional documentation, that most other suppliers would have no problem providing. They ignored my request. If Empire disputes this review I have screenshots and emails to validate my experience with them.

Janice LIu

I’m a new e-commerce seller and am so glad I found empire distribution USA! I have been following them for a while and was so glad that I order from them. Their pricing compares to the others I order are better and the process of ordering is painless. My first order experience with them was great, they were very patience since I am new and was able to help with some of the questions.

Recently I just ordered couple more items and one of them I did not check on my end and needed extra prepping, they were so kind to do the extra prepping for me free of charge even thought it was my mistake. I really appreciate it!

Overall, working with empire distribution was seamless and worry free. I would totally recommend empire distribution.

Vahe Babayan

I have been a customer for more than a year and have ordered several times from Empire Distribution USA. The products quality is consistently outstanding, exceeding my expectations every time. I was completely impressed with their professionalism and customer service. I am really very satisfied and will continue to order from them in the future.

Ephraim Lev

I was a new amazon seller , I searched all around for suppliers and i found Empire distribution, Everything looked fine & there were good reviews, Let me mention I spent 12k dollars on my new acct
Till the sad day came & amazon Deactivated my acct as per their Amazon section 3 policy & unsuitable inventory, So first I thought it was just a complaint from the brand I purchased, But later i managed to speak to a nice agent who told me That he knows about empire distribution and if that's the case there is nothing that can be done, basically my 12k dollars in the garbage because of Empire Distribution.
I have no words
Pls be careful if you are reselling on amazon don't take any chances, the agent also mentioned there were more sellers affected with Empire Distribution.

Elena Avlasko

So I have somewhat mixed feelings about this wholesaler…

They are extremely professional and very responsive and a total pleasure to work with.

They have many open communication channels and respond immediately and provide fantastic and coherent support for whatever your issue may be.

They have pretty decent deals and prices. Their inventory is pretty extensive and they have a very diverse product assortment.

On the other hand, it is very difficult to actually buy anything because profitable inventory sells out in literally seconds of being posted.

Another issue I ran into is that they use some kind of third party storage and shipping services and sometimes there are issues with delays or lost shipments due to the shipper they use. Empire Distribution has always been wonderful in dealing with these issues, but I’d rather not have the issues in the first place.

Regardless, this is definitely one of the better wholesalers that I’ve had to deal with.