The Artesian of Ojai - Ojai, California

Jamie F.

Each time that I visit The Artesian located in Ojai, I am always immediately struck by the calming beauty and elegant charm the Mediterranean architecture permeates as you walk around the grounds and the sense of “home” I feel when I enter the inner sanctuaries. You can feel the care that went into the design of this senior living residence. But, more importantly, I have known others whose parents have lived at The Artesian and they all speak so highly of the positive experience their parents have enjoyed. I often reflect on how The Artesian would definitely be top on my list to consider as a residence for my aging parent.

Karin F.

The Artesian of Ojai is a one of a kind facility that offers many aspects of amazing care for your loved ones. From Daniel, who always greets you at the front desk with a huge smile, to Amber, Andrea, CeCe, Jackie & Michelle who manage to take standards of care to the highest level possible.
The Artesian has varying levels of care for our elderly loved ones. The facility is super clean, the common areas are spotless & furniture is new & comfortable. Home-made meals at every sitting. Every resident is clean & taken care of with every need addressed. No poop smell here! Residents are treated to different activities on & off property, games & exercises that stimulate mind & body. Frequent communication between caregivers, staff & family let you keep abreast of all changes & resident needs. We love this place! It's always a very, very difficult decision to place your family member in a facility, but we have only been happy & completely satisfied with the care our loved one receives. Thank you to everyone at The Artesian for the love & kindness & exceptional care that you provide to all our family members!

Donna L.

Our parents moved into the Artesian in December 2023. This was a quick decision as they had been living on their own until November and many things happened that made it apparent that they were no longer able to live on their own. I reached out to two Ojai facilities and found that The Artesian had more to offer. Opened in 2020 it was so shiny and new! We loved it.

My parents have adjusted well and enjoy all the members of the community. The staff is amazing and so caring. The are now eating three wonderful meals a day and are safe and secure in their cute "apartment".

There are many activities for them to participate in and also some throughout each month for families to attend. There is no pressure from staff to participate in any of them, if that's not your thing, which is great. We were worried about that at first but have had no problems. Dad likes bingo so he enjoys that!

I highly recommend The Artesian and am so thankful my parents are close and I can visit them daily.

Rebecca P.

I had a parent at the Artesian in their memory care building for almost 4 years. For the first few years, it was fantastic. In the last year I have watched a steep decline in the level of care and attentiveness. My parent had spent DAYS in soiled clothing, had access to unsafe possessions in his room, and increase in sedative medication without documentation of behavioral changes, a dirty room (they “cleaned” and there was still stool on the wall), experienced a huge weight gain without any staff being about to explain how, had medical records tracking fall through the cracks and more. They no longer have a LVN or RN on staff. We have moved my parent now and I feel tremendous relief. As soon as I began to visit other memory care facilities, it was obvious that the standards at the Artesian are grossly lacking. It was not uncommon for me to stop by and find only one employee in the whole building, and that person was cooking, not caring for residents. It was rare to walk in and see an organized activity taking place. If you don’t believe me, look at California Social Services website and the number of complaints filed and substantiated in the last year. This place is falling apart. Please, please look at other options outside Ojai for memory care for your loved ones. I promise that if you compare facilities, you will see how much is lacking at the Artesian.

griselda A.

The Artesian of Ojai feels like home. Welcoming staff, seniors look happy, community is well kept. Never have I seen an Administrator so hands on, engaged with her team and residents. Amber promotes a positive environment for anyone who walks into her community. A true servant leader! Jackie and Ceci (Care Directors) go above and beyond to ensure their seniors are well taken care of. Activities are personable. This team understands how to treat their seniors with honor and respect. Non institutional approach. I encourage you check them out on their social media platforms to keep up with their latest senior adventures. I have worked in senior care most of my life and can confidently say this community is by far the best in our County. The Artesian team of angels. ⭐️⭐️⭐️⭐️⭐️

James M.

We moved my mother to the Artesian toward the end of the pandemic from another assisted living facility in the Ojai valley. The layout of each building at the Artesian with 16 studios off a common living, dining, and kitchen area was far superior to her previous facility which required residents to walk to the common areas for dining and social activities. The Artesian's layout insured that staff, friends and neighbors are always close at hand. This became critical during the isolation of the pandemic and improved my mother's state of mind immediately. The staff was terrific from day one, each member incredibly attentive, compassionate, caring and patient. There were a few technical glitches in the beginning with some of their mechanical systems as one might expect from any new facility, but those were addressed and resolved in the first year of their operation. There were occasional issues and complaints about food, as there almost always are at these kinds of facilities, but the Artesian staff really responded to suggestions and made improvements. Most importantly, all the food is fresh and prepared individually. Social engagement is also given a high priority at the Artesian and something seems to be going on there every day - from sing-alongs, to games and group physical activities. Eventually, my mother required hospice care from an outside provider. The Artesian staff accommodated this change to her care, coordinating their staff to integrate seamlessly with the hospice aids and nurses. I can't imagine how this could have been managed better. As my mother declined in the last year of her life, the staff was in constant contact with us and became like family. Their kindness and care for my family as well as my mother will not soon be forgotten, and I hope they know how much it was seen and appreciated. Most importantly, I really believe everyone at the Artesian truly cares for their residents as if they were members of their own family. To my way of thinking, this is what matters most.

Ruth W.

Our father has been at the Artesian for about 6 months and we are so pleased with the care and comfort he receives there. The staff are all so caring, friendly, attentive, and approachable. Seems like the owners of the facility are there at least once a week doing chores, and chatting with everyone. 🙂 We love the way the beautiful new buildings are laid out with a central kitchen/dining room, living room, and den for each building. It truly feels like a home! (unlike other facilities that feel more like a hotel) What a relief it is to have finally found his "forever home".

UPDATE: Dad's been at The Artesian of Ojai almost 2 years and we are still very pleased. It's very home-like, he can retreat to his private room to read or nap, or go to the common areas for conversation and activities if he desires. All with us knowing that someone has an eye on him and is taking care of (and keeping notes about) his daily needs. One nice thing that I have noticed is that the staff seems to have a very low turn-over rate - the same friendly helpers have been there all this time.

Ed F.

My father is a happy resident at The Artesian of Ojai.  Dad is 97 years old and he first arrived at The Artesian of Ojai in April 2022.  Dad lives in the Topa Topa unit of the Memory Care units at The Artesian.  Dad has a room with a bathroom that includes a walk-in shower.  Dad’s room is close to the dining room and the front living area.  During the winter months, Dad and I like to sit in front of the fireplace in the living area.  In the Spring time, we like to sit at the barbeque patio that looks out to the swimming pool.
There are plenty of activities each day.  Dad likes the exercise group and the Happy Hour entertainment.
When I arrive to see Dad in the morning, he is always up from bed, dressed, and eating his breakfast.  The staff at The Artesian makes sure that he starts his day when he is ready.  The Med-techs make sure Dad takes his medicines and vitamins as prescribed by Dad’s doctor.  Dad is then free to go about his day.
Dad is a veteran.  The Artesian of Ojai is a veteran friendly organization.  Each Veteran’s Day, The Artesian honors veterans with a ceremony on the barbeque patio.  Dad is treated with dignity and respect.
The Artesian of Ojai partners with other local healthcare providers to provide different levels of care including hospice care.
I am confident that The Artesian of Ojai will always provide my father with the care that he needs.