Toole's Ace Hardware of Maitland - Maitland, Florida

amy gutman-enright

Absolutely Five star service With a smile! I brought my quite dead key fobs here and Joe was able to fix them literally within five minutes. Super nice gentleman, absolutely professional, answering all the questions of the random people in the store about random products in 10 different aisles.
Quick, inexpensive, efficient, and professional… I wish I had something else to buy because this store would absolutely win my support any day!

Karen Arrieta

*EXCELLENT CUSTOMER SERVICE*
Maitland Ace Hardware #15459

I visited this location to get paint and to purchase a blower. This has always been my go-to location for Stihl products. I was especially impressed today with their customer service. Both Alex Estremera, in the paint department and Joe Garberg, store manager were very professional and patient, answering multiple questions and going above and beyond to be helpful. Thank you gentlemen.

Support your local hardware store

Linda Beamon

Nice place I needed a keychain fairly inexpensive and well I got what I needed ..... nice customer service too okay so 7 months ago I posted this review I've gone back several times and one thing I must say I don't know what other people have come across but these guys are super duper nice and the customer service is awesome phenomenaI i went into the store an as soon as I walked in I was asked if I needed any help 10 seconds inside of the store now the reason I'm making a big deal now is because customer service is super duper important it doesn't matter where the store is doesn't matter what the product is it is important that your customer service is top of the line otherwise the rest of the business is going to suffer as it should I went to another Ace hardwood store in the Longwood area my daughter my grandson and myself walked in there ,there were three people behind us all red shirts (employees) not one single person greated us no one no one asked if we needed any help even though clearly we were there looking for something hardware store right I decided to turn around and walk out for excuse me we decided to turn around and walk out as we were walking out the lady at the front desk now mind you she was busy when we first walked in there I don't knock her but by that time it was too late to offer any real assistance we were headed out the door going to a store that appreciates business and we did I went to my neighborhood Ace Hardware Store and that is where the customer service was top of the line I talked to several people there including the assistant manager Mr. Jake Carter I can't I can't remember the name of the young lady that greeted me when I came in the door I think the name begins with J with a hyphen in her name and she was new however she was on top of her game she was the one that had excellent customer service skills needless to say I will continue to patronize this store because they always behave the same way doesn't matter what color you are what shape you are how old you are how young you are none of that matters Mr. Carter the Asst Mgr. let us know that the owner Mr. Toole operates this way always. All I know is they get an A+ + at this point I prefer them over all others and I will refer everyone I can to this store and go out of my way just to go to this particular hardware store because of their strong customer service after all without customers what does any business have. Thank you Mr. Toole and all of the people that work for you ,you run a wonderful business and you have a great business model I wish that it could be copied for all the businesses that lack it and there are many. Have a great day and a great weekend I love Ace Hardware

Brad Davis

Our experience at this Maitland Ace Hardware in Orlando Florida was perfect and one that we would hope customers everywhere could experience! The assistant store manager went above and beyond and we left more than satisfied!

SoulFuelfndr

I have to say Ace Hardware has been my go to these last few years. This location specifically always great customer service. Today I realized this location also has the ability to fill LP (propane) gas for RVs. Big plus in this area. I didn’t see any pics on the Google listing with propane area so I figured it would good to post one. Im in a 24ft but I could see larger rigs using this location easily.

Derrick Leaphart

Maitland Ace Hardware is an excellent location! They always have what I need in stock. And it's the only place I trust to make key copies that will work vs big box stores and the 'do it yourself' key machines that you WILL waste your money on. They also carry Yale blank keys that you can not at other retail chains.

CT Real Estate

The (not) very helpful place! Too many times I come in and the helpful becomes bossy. Today I came in to refill a propane tank. Prepaid (I guess they guess the amount you'll be needing). Told me tank was old because it said 02. Kind of rude about it. Sent me on my way. I told him it wouldn’t be that old. Got the tank back to the car and found out it was manufactured 02 2015. His need to show off impacted his ability to help. After I let them know they still processed a refund rather than acknowledge their mistake. I want to help a small business but I guess it’s back to Costco for me!

Ces M

The friendliest crew! Always a nice experience at this Ace